HiYeahMall shipping Attentions
Shipping Method:
When you shopping in Hiyeahmall,the system will auto calculate shipping,if you purchase a product value of more than 500 U.S. dollars,Please contact us,provide you with the favorable price and fastest mode of shipping way
Courier:
1.EMS:
Cheaper,Safer,Slow (http://www.ems.com.cn)
Around 4-10 business days,will be delayed when encountered with festivals,vacation or force majeure.
2.HongKong Post:
Cheap,Safer,Fast(http://www.hongkongpost.com)
Around 5-18 business days,will be delayed when encountered with festivals,vacation or force majeure.
3.Others:
By Sea(suitable for big or customized orders)
By Air(suitable for big or customized orders)
Normally we will choose best suitable transportation way for you,also will do as your special request.
Shipping costs depend on order(total weight & size of freight).
We have signed agreement with the couriers to get a good prices,and low transport cost for customers.
Normally we will charge a estimated freight from you when order placed,the exceed charge will be refund or put to your account balance if full.you can login and find in your account.
After-Sales Services:
Guide Information
1. Most items are original taken under normal light and when different light condition there is a little distinguishes. The photos are uesed as a general guide only.
2. Orders are accepted subject to our final confirmation.
3. We provide excellent services to you,any problems you encounter from your order,please come to us,our service team will contact with you and work for you!when you have problems during your purchasing or goods broken during transport,you can direct contact us instantly from EMAIL,MSN and other way.
4. Our products cover wide ranges with various quality,prices,styles,please pick up products BEST suit for your markets,we're confident with our products quality,however,you have responsibility to make up your order perfect.
5. For we have plenty of products,so if some ones out of stock,our solution is as follows:
1) We'll inform you and choose some other similar ones instead for you after your confirmation.
2) You can choose other ones with the same value.
6. Discrepancy in Color and Shape
Because we're direct manufacturer and wholesaler with tens of thousands styles,so we can't definitely make sure to pick the same color as photo on show(some items are made with assorted colors),so we only can:
1) pick the same colors as your chosen on priority.
2) replace with other colors if the chosen is out of stock.
shipping & refund
1. After we confirm your payment, the project will be shipped in 1-3 business days.
2. Please write down your current address,make sure it is correct.
3. Please choosee your preferred mode of transport.
4. Sometimes longer, because of bad weather, customs clearance, waste of time. Therefore, please be patient when you do not get any project. If you do not receive the item within 30 days, please contact us, then I will help you track it.
Refund
5 If you want a refund, because the project's quality defect or some other problem, please contact us within 3 days after you return the item, shipping with the buyer.
6 To ensure that the project complete and accurate reach your hands! Accurate, with no damage and no quality problems, if lying, we will not accept. Please do not deceive our foreign friends, I hope our honest, be sincere exotic friend, a sincere thank you! !
